Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users establishes a two-year legal guarantee period from the delivery of the products of Flyingeagleskates.eu to the consumer by the seller.
To exercise the Legal Guarantee, it is essential to present documentary justification stating the date of delivery and / or purchase of the product, whether the invoice or purchase ticket, or the corresponding delivery note if it is later. Those documents that have been manipulated or falsified will not be accepted.
The Legal Guarantee covers the repair or, in case repair is impossible, the replacement of the product as a consequence of the lack of conformity of the product and, in such case, these will be free for the consumer, including labor and materials.
The warranty does not provide, nor does it include periodic inspections, maintenance or installation of the product, as well as the adjustment or loss of screws.
The products from our used products category will have a 6 month warranty for manufacturing defects from the moment of purchase.
None of the guarantees included here covers the replacement of parts due to wear or breakage of mechanisms, rubbers, housings and / or plastics, as well as aesthetic deterioration, due to the normal use of the product.
Only in the event that the manufacturer certifies the manufacturing failure of a product, it will be replaced or repaired, unless one of these two final options is objectively impossible or disproportionate, in which case you can opt for the price reduction or the resolution of the contract.
If, as stated in the preceding paragraph, the client opts for the termination of the contract and, therefore, the return of the item, the amount paid by the latter will be returned. Flyingeagleskates.eu will assume, in any case, the total shipping costs generated with respect to the return of products in which the manufacturing failure has been certified. The resolution will not proceed when the lack of conformity is of minor importance.
The client must inform Flyingeagleskates.eu of the lack of conformity within two months of having knowledge of it, being responsible for the damages or losses actually caused by the delay in the communication.
For the return of warranted products, please check our Return and Replacement section.