Flying Eagle Skates Shop - The Company
Flyingeagleskates.eu is an online store that could be possible without a great company behind it to help provide good service and security to our customers. It is for this reason that we have all the experience, logistics and infrastructure of Back Slide S.L.
Logistics area
From the city of Barcelona, Spain, we have a logistics area of more than 500 m2 dedicated exclusively to receiving and dispatching merchandise daily World Wide.
Our logistics area has state-of-the-art technological solutions that allow us to be not only fast but also very efficient with our clients' orders.
Customer service
Almost as important as good logistics, it is vital to have a good team of people who can respond to the needs of our customers. Either a consultation before the purchase, on the status of an order or to solve any issue that may arise. Although we are not perfect, we tend to get quite close to perfection, taking the satisfaction of our customers as a personal challenge.
After sales service
At Flyingeagleskates.eu we are very aware of the importance of giving help and support to our clients over time. Either to solve a guarantee, have spare parts or help with any product feature that requires after-sales attention.
That is why our sales team does their best to act quickly and effectively in order to minimize as much as possible the time in which our client cannot enjoy 100% of their product.
We are skaters
It may not be the most important requirement, but our customers notice that all of us who are part of Flyingeagleskates.eu are active skaters. Either to give the best advice, find a solution to problems or, simply, to empathize with the need of our clients to skate as soon as possible.
We love skating and beeing part of this great project!